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Our goal is to build an effective and ethical natural skincare brand, whose products nourish your skin while enriching the lives of some of the world's most vulnerable communities.

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Returns | Essence of Humanity | Natural Skincare



At Essence of Humanity, we pride ourselves on providing top-of-the-shelf skincare that you will love. 

So, if you find yourself in the unfortunate situation of receiving a faulty Essence of Humanity product, we want to fully refund you for the cost of the product. 


To make a return and claim a refund, please email and we’ll arrange your refund from there.


Please do note, we cannot refund the cost of any shipping/transport and under the New Zealand Consumer Guarantees Act, we will not offer a refund or exchange service if you change your mind or dislike the texture or the fragrance of your product after purchase.